topic Trouble showing correct meeting availability in Sales Hub Tools

Trouble showing correct meeting availability

AHibbert — Tue, 06 Jun 2023 10:55:00 GMT

Hi,

I am having trouble showing the correct meeting availability based on my outlook.com calendars. That is, when I have meetings in outlook.com, the time is still shown as available for others to choose a meeting slot.

Re: Trouble showing correct meeting availability

TomM2 — Tue, 06 Jun 2023 12:19:29 GMT

Hey @AHibbert have you gone through the availability troubleshooting steps on the knowledgebase? Generally this happens when the outlook meetings are not set to "busy" so they are still available times. https://knowledge.hubspot.com/meetings-tool/why-does-my-availability-for-meetings-not-match-my-integrated-calendars