topic Re: Using Deals as part of automated Workflow in Sales Hub Tools

Using Deals as part of automated Workflow

ErikMurthy — Mon, 24 Apr 2023 05:07:46 GMT

Hi guys.

I'm wondering if someone could give me some pointers on how I could set up some 'template' deals, so to speak, to represent specific services my business offers and connect that to the workflow so that a 'deal' is created for a contact object when triggered based on a contact property.

The goal is to avoid a user creating a deal manually and typing in the same information each time - I hope this makes sense.

Thanks for your help!

Re: Using Deals as part of automated Workflow

karstenkoehler — Mon, 24 Apr 2023 05:12:52 GMT

Hi @ErikMurthy,

If you know under which circumstances you'd like to create a deal and associate it with a contact, then you can do so via a contact-based workflow. Set up your enrollment criteria accordinging to those circumstances and then find the 'Create record' action in the right sidebar. You can choose to create a deal and set whichever deal property values you'd like directly at the moment of deal creation.

Have a look and let me know if you have any follow-up questions!

Best regards

Re: Using Deals as part of automated Workflow

ErikMurthy — Wed, 26 Apr 2023 09:46:28 GMT

Hi thanks for your reply.

Currently, I'm trying to figure out how the deal object can store the residential address of the contact? I need some information about the contact associated with the deal to display as deal properties.

Any advice about how I can do this?

Re: Using Deals as part of automated Workflow

karstenkoehler — Thu, 04 May 2023 04:14:36 GMT

Hi @ErikMurthy,

Sure, if you're still referring to creating deals within a contact-based workflow, and if you're using the "Create record" action to create a deal, you should see this:

You can then copy contact property values into a deal property. (If that doesn't exist yet, you need to create a custom property.)

If you don't want to do this as part of the record creation but in a separate workflow, you can also always use the "Copy property value" action to copy between objects:

Best regards!