topic Re: Quotes Approval feature completely missing from account (Sales Hub Enterprise) in Sales Hub Tools

Quotes Approval feature completely missing from account (Sales Hub Enterprise)

aditibiswas — Sun, 17 Apr 2022 10:37:44 GMT

Hi,

Despite subscribing to Sales Hub Enterprise - I am not seeing a feature to require approval on all quotes. This feature has been talked about in the academy videos as well and is listed as available on knowledge base for Sales Hub Enterprise.

This is a crucial feture for my organizations sales process, and this is incredibly disappointing.

I've written to Hubspot support and to my Hubspot CSM as well,

Please share any tips you know on activating this feature

Re: Quotes Approval feature completely missing from account (Sales Hub Enterprise)

webdew — Mon, 18 Apr 2022 04:16:39 GMT

Hi @aditibiswas ,

The only thing that can be the cause of this issue is the required permission. You might not have been assigned a sales seat. To use quote-based workflows, your super admin has to provide you with the paid sales seat and then give you sales access.
User and teams > user name > Sales tab > Switch on toggle fo sales access:

Hope this helps!
If we were able to answer your query, kindly help the community by marking it as a solution.
Thanks and Regards.

Re: Quotes Approval feature completely missing from account (Sales Hub Enterprise)

aditibiswas — Mon, 18 Apr 2022 04:32:59 GMT

I am the superadmin

Re: Quotes Approval feature completely missing from account (Sales Hub Enterprise)

webdew — Mon, 18 Apr 2022 04:37:30 GMT

ohhkk.. Are you a paid user? I mean any sales seat assigned to you?

Re: Quotes Approval feature completely missing from account (Sales Hub Enterprise)

aditibiswas — Mon, 18 Apr 2022 04:37:34 GMT

The fix was to be both a superadmin and a paid sales seat. Can't be done otherwise.

Re: Quotes Approval feature completely missing from account (Sales Hub Enterprise)

webdew — Mon, 18 Apr 2022 04:38:57 GMT

Yes. Hope the issue is resolved for you.