topic Re: Copy an Internal Rep on the Pre-meeting Reminder sent to Attendees in Sales Hub Tools

Copy an Internal Rep on the Pre-meeting Reminder sent to Attendees

iadame — Mon, 14 Mar 2022 22:27:51 GMT

Hello! Hope you are ok!

I've set up the built-in Pre-meeting email reminder sent to contacts/attendees for meetings booked via Hubspot. I works amazingly for the attendees.

HOWEVER, my reps are asking if there there a way in which that same email reminder 1 hour before the event can also be sent to them?

I tried using a workflow with this workaround:

https://community.hubspot.com/t5/Tips-Tricks-Best-Practices/Workaround-Custom-meeting-reminder-email-follow-ups/m-p/366023

but the email notification for my team is not as pretty and I cannot add the Zoom link automatically!

Thanks in advance!

Re: Copy an Internal Rep on the Pre-meeting Reminder sent to Attendees

karstenkoehler — Tue, 15 Mar 2022 05:36:57 GMT

Hi @iadame,

As far as I know, that's currently not possible, at least not out of the box. Users can't be copied on outgoing system emails. It can probably be achieved with custom code actions, copying the meeting information (e.g. the participants) into custom properties. That would however require Operations Hub Professional.

Have your reps considered setting up reminders right within their calendar? Google Calendar, Outlook etc. all have options for a reminder pop-up before a meeting:

Modify Google Calendar notifications

Set or remove reminders

Best regards!

Re: Copy an Internal Rep on the Pre-meeting Reminder sent to Attendees

iadame — Wed, 16 Mar 2022 19:55:33 GMT

Thank you so much for your time and quick reply!! So sad to hear this! They've got their calendar №ifications on. The thing is that the automatic email sent to attendees from Hubspot is way nicer and has the zoom link on it, which would make that reminder much better!

Re: Copy an Internal Rep on the Pre-meeting Reminder sent to Attendees

JWheeler3 — Thu, 30 Jun 2022 16:52:14 GMT

Honestly what a joke. Every single calendar app has this feature incuding the free calendly version. How can HS not have this feature?????