HubSPot Sales Asking to Add Existing Contact

ftarara — Mon, 24 Jul 2017 12:56:37 GMT

Hello All!

We seem to be having a strange issue with managing our contacts through gmail (gsuite). HubSpot is asking us to add exsisting contacts that we know are already in our database. Also, if I check other contacts for that same customer it will recognize some and not others that fall under the same domain (URL). If I do the add of the contact I end up with duplicate records for that contact which is not cool!

Anyone else seeing this issue?

Re: HubSPot Sales Asking to Add Existing Contact

nicolebrenner — Mon, 24 Jul 2017 19:38:05 GMT

Hi @ftarara, thanks for bringing this to our attention. This is something that is effecting muptliple portals and our team is working to get this resolved as quickly as possible and this is their top priority. You can check our Status Page for more information:

https://status.hubspot.com/incidents/d8248zy9tvsd

topic Re: HubSPot Sales Asking to Add Existing Contact in Sales Hub Tools

HubSPot Sales Asking to Add Existing Contact

Re: HubSPot Sales Asking to Add Existing Contact