topic Re: Unable to delete email templates in Sales Hub Tools

Unable to delete email templates

jahzelda — Thu, 23 Sep 2021 22:10:26 GMT

This is a request to delete all 5 email templates. I'm unable to delete them as I am now on a free plan and no longer have access to sequences.

I give my permission for the sequences to be deleted 5134087

Re: Unable to delete email templates

natsumimori — Fri, 24 Sep 2021 07:24:10 GMT

Hi @jahzelda ,

I'll reach out to the internal team to see if they can delete all of the Sequences of the account 5134087. I will update you once I hear from the team:)

Re: Unable to delete email templates

natsumimori — Mon, 27 Sep 2021 01:33:11 GMT

@jahzelda

The internal team went ahead to delete all of the Sequences from the account 5134087, so you should be all set now.

Re: Unable to delete email templates

OBaz — Tue, 21 Mar 2023 13:04:22 GMT

I have a similiar issue, had all my templates in folders, now on free plan all folders seem empty and unable to delete, while on top it says I have 60 templates, can someone help me delete all of them?