https://community.hubspot.com/t5/Sales-Hub-Tools/Create-tasks-from-Inbox/m-p/358056#M4703 <P>Hey&nbsp;<a href="https://community.hubspot.com/t5/user/viewprofilepage/user-id/55262">@jaimeblancol</a>&nbsp;,</P> <P>&nbsp;</P> <P>I checked with the internal team and figured that this is a new update to the sidebar of the Conversations inbox. Currently there's no "more" nor "create task" buttons within the selected conversation, instead you will need to open a contact record by clicking on the name of the contact. We updated the <A href="https://knowledge.hubspot.com/conversations/use-the-conversations-inbox#about-and-associated-records" target="_blank" rel="noopener">knowledge base article</A> so that it is now aligned with the actual product.</P> <P>&nbsp;</P> <P>I hope this information helps.</P> Wed, 29 Jul 2020 08:30:51 GMT natsumimori 2020-07-29T08:30:51Z