topic Re: Automated Email on Workflows wasn't sent because of "contact haven't opt-in". in Sales Hub Tools

Automated Email on Workflows wasn't sent because of "contact haven't opt-in".

jeeshenlee — Thu, 19 Apr 2018 02:39:16 GMT

Hello, I was testing my workflow and try to manually enroll myself to a workflow that sends email.

I'm getting "the contact haven't opt-in to receive email" response, how do I opt-in?

Thanks.

Re: Automated Email on Workflows wasn't sent because of "contact haven't opt-in".

Phil_Vallender — Thu, 19 Apr 2018 06:24:50 GMT

It sounds like you have double opt in enabled and you have not yet completed the opt in response. Have you received the opt in email from your own system? It could be in your junk folder.

Hope this helps.

Re: Automated Email on Workflows wasn't sent because of "contact haven't opt-in".

jeeshenlee — Thu, 19 Apr 2018 12:02:35 GMT

Thanks @Phil_Vallender have just setup the double opt-in. It works. Thanks!