topic Re: Meeting Scheduler /w Microsoft Teams in Sales Hub Tools

Meeting Scheduler /w Microsoft Teams

BBeerthuizen — Tue, 04 Mar 2025 13:56:59 GMT

We have connected Microsoft Teams to Hubspot succesfully and are now in the process of creating links to schedule meetings with our sales staff. The initial meeting will always be done virtually, so I would like to include a Teams Meeting link in the Scheduler. When I try to select Microsoft Teams in 'add video conference link' the option is greyed out and I get the following notification: 'there are new permissions to accept before you can add teams. go to settings to accept the permissions'.

This is where we're stuck. All the permissions are fully enabled and Teams and Outlook are succesfully integrated. Who knows how to resolve this?

Thanks!

Re: Meeting Scheduler /w Microsoft Teams

karstenkoehler — Tue, 04 Mar 2025 14:02:40 GMT

Hi @BBeerthuizen,

Could you confirm that you have followed the steps from this article, especially the user mapping? https://knowledge.hubspot.com/integrations/connect-hubspot-and-microsoft-teams#map-your-hubspot-user-to-your-microsoft-teams-user

Best regards

Re: Meeting Scheduler /w Microsoft Teams

ptitean — Thu, 30 Apr 2026 21:48:14 GMT

I followed the steps for an admin account to setup global permissions but it's having all hubspot users approve the new permissions. Is there a way to globally approve these so each user doesn't have to individually accept them?

Re: Meeting Scheduler /w Microsoft Teams

chighsmith — Fri, 01 May 2026 18:42:03 GMT

Hi @ptitean,

Thank you for posting to the Community! Tagging in @karstenkoehler since they were able to provide the accepted solution of this thread. Do you have any ideas, Karsten?

Cassie, Community Manager

Re: Meeting Scheduler /w Microsoft Teams

ptitean — Mon, 04 May 2026 21:10:31 GMT

Thanks for the reply! Correct - followed it to a t. Even made sure we were setting it up for meetings and not webinars. The support person I spoke to said it's an issue with Microsoft not with HubSpot so I was curious if anyone else experienced this issue and if contacting Microsoft was their best option.