topic Is it possible to send text via contact record? in Sales Hub Tools

Is it possible to send text via contact record?

JakeSpencer — Fri, 16 May 2025 00:26:24 GMT

I want my sales reps to send a one-off text to their contacts in HubSpot. I'm seeing a lot of tools that allow for automated sms via workflow, but can't seem to find a way to simply send a text via HubSpot. I don't really care if it requires a 3rd party app (I assume we will have to).

Does anyone have a suggestion?

Re: Is it possible to send text via contact record?

karstenkoehler — Fri, 16 May 2025 03:59:53 GMT

Hi @JakeSpencer,

I'd recommend you have a look at Sakari SMS which allows sending SMS directly from contact, deal and ticket records: https://ecosystem.hubspot.com/de/marketplace/apps/sakari-sms

Best regards!

Re: Is it possible to send text via contact record?

JakeSpencer — Fri, 16 May 2025 04:19:54 GMT

Thank you for this. Seems like we would also need another tool for calling? Unless we activated HubSpot calling I assume

Re: Is it possible to send text via contact record?

karstenkoehler — Fri, 16 May 2025 04:28:39 GMT

@JakeSpencer correct, HubSpot has built in calling features: https://knowledge.hubspot.com/calling/use-the-calling-tool