topic Call time tracking? in Sales Hub Tools

Call time tracking?

SDay29 — Thu, 30 Jan 2025 20:42:49 GMT

I would like to track how much time each of my sales reps is spending on calls, by company. For example, if a rep spends 30 minutes on an onboarding call, 1 hour on a qualification call, etc. so that we're able to have visibility into the amount of time that's spent engaging each company. Is there a way to utilize any existing HubSpot properties or functionalities to do this, or would I need to leverage an app integration such as StopWatch?

https://app.hubspot.com/ecosystem/4139315/marketplace/apps/hubclock-by-thread-integrations-552213

Thanks!

Re: Call time tracking?

DianaGomez — Fri, 31 Jan 2025 09:09:58 GMT

Hi @SDay29,

Thanks for reaching out to the Community!

I came across a question very similar to your here, where Karsten provides a detailed explanation of an option that could help you achieve your goal. In that response, Karsten walks through the steps and outlines how this solution works in practice, which might be exactly what you're looking for.

I hope this helps,

Diana