https://community.hubspot.com/t5/Sales-Hub-Tools/Sequence-Not-Stopping-After-Receiving-a-Reply/m-p/1043108#M10886 <P>Hey&nbsp;<a href="https://community.hubspot.com/t5/user/viewprofilepage/user-id/828925">@TKhairy</a>&nbsp;</P><P>&nbsp;</P><P>Have you checked this setting in your sequence Unenrollment criteria?<BR />Please make sure that the default setting to automatically unenroll contacts after receiving a reply is active.</P><P>&nbsp;</P><P>:&nbsp;<A href="https://knowledge.hubspot.com/sequences/create-and-edit-sequences" target="_blank">https://knowledge.hubspot.com/sequences/create-and-edit-sequences</A>&nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Gaurav_Aggarwal_0-1726740530173.png" style="width: 400px;"><img src="https://community.hubspot.com/t5/image/serverpage/image-id/127293iB7E0AA401AA771A8/image-size/medium?v=v2&amp;px=400" role="button" title="Gaurav_Aggarwal_0-1726740530173.png" alt="Gaurav_Aggarwal_0-1726740530173.png" /></span></P><P>&nbsp;</P> Thu, 19 Sep 2024 10:10:41 GMT Gaurav_Aggarwal 2024-09-19T10:10:41Z https://community.hubspot.com/t5/Sales-Hub-Tools/Sequence-Not-Stopping-After-Receiving-a-Reply/m-p/1043058#M10885 <P>Hi,</P><P>Currently, we're experiencing an issue where, even after receiving a reply, the sequence continues sending emails instead of stopping automatically as expected. According to the documentation, it should stop once a reply is received, so this seems like it might be a bug. Could someone assist us with resolving this?</P><P>Thank you!</P> Thu, 19 Sep 2024 08:32:33 GMT https://community.hubspot.com/t5/Sales-Hub-Tools/Sequence-Not-Stopping-After-Receiving-a-Reply/m-p/1043058#M10885 TKhairy 2024-09-19T08:32:33Z https://community.hubspot.com/t5/Sales-Hub-Tools/Sequence-Not-Stopping-After-Receiving-a-Reply/m-p/1043108#M10886 <P>Hey&nbsp;<a href="https://community.hubspot.com/t5/user/viewprofilepage/user-id/828925">@TKhairy</a>&nbsp;</P><P>&nbsp;</P><P>Have you checked this setting in your sequence Unenrollment criteria?<BR />Please make sure that the default setting to automatically unenroll contacts after receiving a reply is active.</P><P>&nbsp;</P><P>:&nbsp;<A href="https://knowledge.hubspot.com/sequences/create-and-edit-sequences" target="_blank">https://knowledge.hubspot.com/sequences/create-and-edit-sequences</A>&nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Gaurav_Aggarwal_0-1726740530173.png" style="width: 400px;"><img src="https://community.hubspot.com/t5/image/serverpage/image-id/127293iB7E0AA401AA771A8/image-size/medium?v=v2&amp;px=400" role="button" title="Gaurav_Aggarwal_0-1726740530173.png" alt="Gaurav_Aggarwal_0-1726740530173.png" /></span></P><P>&nbsp;</P> Thu, 19 Sep 2024 10:10:41 GMT https://community.hubspot.com/t5/Sales-Hub-Tools/Sequence-Not-Stopping-After-Receiving-a-Reply/m-p/1043108#M10886 Gaurav_Aggarwal 2024-09-19T10:10:41Z