topic Re: Delete Duplicate Leads in Sales Hub Tools

Delete Duplicate Leads

AKemple — Mon, 29 Jul 2024 19:46:08 GMT

We had a delay in a workflow that created leads which allowed contacts to enroll multiple times in short order (within minutes). This resulted in a variety of duplicate leads being created. Is there a way to write a workflow to indentify (and ideally delete) these duplicate leads, only leaving the oldest created? They have the same name if they're duplicates, however, it's also worth noting that some contacts correctly have multiple leads so we cant just delete all leads that have more than one associated to a contact

Re: Delete Duplicate Leads

TomM2 — Tue, 30 Jul 2024 10:04:01 GMT

Hey @AKemple HubSpot will always automatically de-duplicate contacts based on having a matching email address.

If you have a pro or enterprise subscription you can actually use the deduplication checker tool too. It still requires a bit of manual work, but is quicker than combing through your CRM. Outside of this there's no out of the box way to bulk deduplicate contacts.

Re: Delete Duplicate Leads

AKemple — Tue, 30 Jul 2024 20:00:32 GMT

Unless there's a new feauture I'm unaware of, the duplicate checker tool only works for contacts and company objects, not the Leads object I'm referring to. I have a leads problem not a contacts problem