topic Re: Switching an automated email in a sequence to Manual in Sales Hub Tools

Switching an automated email in a sequence to Manual

MarketFit — Tue, 02 Jul 2024 10:08:30 GMT

Hey Hubspot Gurus,

Starting point:

I have an existing Sequence, where one of the emails is set to launch automatically.

Question:
How do I change the email from Automatic to Manual?

Thanks

Re: Switching an automated email in a sequence to Manual

karstenkoehler — Tue, 02 Jul 2024 10:13:39 GMT

Hi @MarketFit,

If you're looking for an option to convert the existing automated email into a manual one, that's not possible. You would have to click the + sign in the sequence editor at the correct place, then 'Manual email task':

After adding the manual email task, remove the automated email.

Best regards!

Re: Switching an automated email in a sequence to Manual

MarketFit — Tue, 02 Jul 2024 10:35:18 GMT

That's what I suspected, but was hoping for a clever workaround. Thanks for the help.