https://community.hubspot.com/t5/Dashboards-Reporting/How-can-the-open-rate-be-100-mobile-but-clicks-100-desktop/m-p/720343#M6610 <P>How can 100% of those that have opened my email be 100% mobile users but those clicking 100% desktop? Can there rates really be correct?<BR /><BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="HFjllman_0-1668783146503.png" style="width: 400px;"><img src="https://community.hubspot.com/t5/image/serverpage/image-id/79489i6D0813C7C841A873/image-size/medium?v=v2&amp;px=400" role="button" title="HFjllman_0-1668783146503.png" alt="HFjllman_0-1668783146503.png" /></span></P><P>&nbsp;</P> Fri, 18 Nov 2022 14:56:35 GMT HFjällman 2022-11-18T14:56:35Z https://community.hubspot.com/t5/Dashboards-Reporting/How-can-the-open-rate-be-100-mobile-but-clicks-100-desktop/m-p/720343#M6610 <P>How can 100% of those that have opened my email be 100% mobile users but those clicking 100% desktop? Can there rates really be correct?<BR /><BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="HFjllman_0-1668783146503.png" style="width: 400px;"><img src="https://community.hubspot.com/t5/image/serverpage/image-id/79489i6D0813C7C841A873/image-size/medium?v=v2&amp;px=400" role="button" title="HFjllman_0-1668783146503.png" alt="HFjllman_0-1668783146503.png" /></span></P><P>&nbsp;</P> Fri, 18 Nov 2022 14:56:35 GMT https://community.hubspot.com/t5/Dashboards-Reporting/How-can-the-open-rate-be-100-mobile-but-clicks-100-desktop/m-p/720343#M6610 HFjällman 2022-11-18T14:56:35Z https://community.hubspot.com/t5/Dashboards-Reporting/How-can-the-open-rate-be-100-mobile-but-clicks-100-desktop/m-p/721396#M6616 <P>Hi&nbsp;<a href="https://community.hubspot.com/t5/user/viewprofilepage/user-id/479311">@HFjällman</a>&nbsp;</P> <P>&nbsp;</P> <P>Thank you for reaching out.</P> <P>&nbsp;</P> <P><SPAN>I would recommend connecting with&nbsp;<A href="http://help.hubspot.com/" target="_blank">HubSpot Technical Support</A>, as Support is included in your subscription and they will be able to provide real-time assistance for this matter, where you are able to share screenshots and further information about this</SPAN></P> <P>&nbsp;</P> <P><SPAN>Thank you!<BR />Best</SPAN></P> <P><SPAN>Tiphaine</SPAN></P> Tue, 22 Nov 2022 09:47:42 GMT https://community.hubspot.com/t5/Dashboards-Reporting/How-can-the-open-rate-be-100-mobile-but-clicks-100-desktop/m-p/721396#M6616 TitiCuisset 2022-11-22T09:47:42Z