topic Betreff: Safari Issues - Sending Emails. in Dashboards & Reporting

Safari Issues - Sending Emails.

timsnelling — Mon, 20 Jun 2022 09:54:00 GMT

Currently experiencing issues with safari, cannot replicate these on opera or chrome.

Safari and Mac OS are up to date.

Issue one: Failing to upload an attachment to an email.

Fix requires a full restart of the pc.

Clearing history and cache doesn't help. File size and type doesn't affect it either.

The error seems to intermittently reoccur when the mac has been asleep.

Issue two: Email requires sending twice as it fails to send the first time

Fix - restarting PC

The error seems to intermittently reoccur when the mac has been asleep.

Betreff: Safari Issues - Sending Emails.

MiaSrebrnjak — Tue, 21 Jun 2022 12:58:56 GMT

Hi @timsnelling,

Thank you for reaching out to the Community!

We've received reports from other customers who weren't able to send emails from the CRM: this issue has now been resolved, you can check the incident report here.

Are you still experiencing this issue?

Thanks,

Mia, Community Team

Betreff: Safari Issues - Sending Emails.

timsnelling — Wed, 06 Jul 2022 11:45:23 GMT

Hi Mia,

Thanks for responding, I experienced the issue for another day after your post but since then have not experienced any issues thankfully.

Many thanks

Tim