https://community.hubspot.com/t5/Dashboards-Reporting/Custom-Report/m-p/572696#M5242 <P>Hi <a href="https://community.hubspot.com/t5/user/viewprofilepage/user-id/328073">@PWallace0</a>,</P> <P>&nbsp;</P> <P>This can be done in the custom report builder: <EM>Menu</EM> &gt; <EM>Reports</EM> &gt; <EM>Reports</EM> &gt; <EM>Create custom report</EM> &gt; <EM>Custom Report Builder</EM></P> <P>&nbsp;</P> <P>Select "Conversations" as data source and set up the report configuration like this. You can find "Create date" and "Count of conversations" in the left sidebar.</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="karstenkoehler_0-1644420734370.png" style="width: 400px;"><img src="https://community.hubspot.com/t5/image/serverpage/image-id/59175iA4EBC205800F9439/image-size/medium?v=v2&amp;px=400" role="button" title="karstenkoehler_0-1644420734370.png" alt="karstenkoehler_0-1644420734370.png" /></span></P> <P>&nbsp;</P> <P>You should now see the volume of incoming messages per day.</P> <P>&nbsp;</P> <P>In the <EM>Filters</EM> tab, you can apply additional date filters if needed.</P> <P>&nbsp;</P> <P>Let me know if you have any follow-up questions!</P> Wed, 09 Feb 2022 15:33:31 GMT karstenkoehler 2022-02-09T15:33:31Z https://community.hubspot.com/t5/Dashboards-Reporting/Custom-Report/m-p/572684#M5241 <P>I am attempting to create a custom report that shows the number of conversations that are processed via our "In Box". I am constantly asked how many client inquiries we receive and process in the course of a day.</P> Wed, 09 Feb 2022 15:24:47 GMT https://community.hubspot.com/t5/Dashboards-Reporting/Custom-Report/m-p/572684#M5241 PWallace0 2022-02-09T15:24:47Z https://community.hubspot.com/t5/Dashboards-Reporting/Custom-Report/m-p/572696#M5242 <P>Hi <a href="https://community.hubspot.com/t5/user/viewprofilepage/user-id/328073">@PWallace0</a>,</P> <P>&nbsp;</P> <P>This can be done in the custom report builder: <EM>Menu</EM> &gt; <EM>Reports</EM> &gt; <EM>Reports</EM> &gt; <EM>Create custom report</EM> &gt; <EM>Custom Report Builder</EM></P> <P>&nbsp;</P> <P>Select "Conversations" as data source and set up the report configuration like this. You can find "Create date" and "Count of conversations" in the left sidebar.</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="karstenkoehler_0-1644420734370.png" style="width: 400px;"><img src="https://community.hubspot.com/t5/image/serverpage/image-id/59175iA4EBC205800F9439/image-size/medium?v=v2&amp;px=400" role="button" title="karstenkoehler_0-1644420734370.png" alt="karstenkoehler_0-1644420734370.png" /></span></P> <P>&nbsp;</P> <P>You should now see the volume of incoming messages per day.</P> <P>&nbsp;</P> <P>In the <EM>Filters</EM> tab, you can apply additional date filters if needed.</P> <P>&nbsp;</P> <P>Let me know if you have any follow-up questions!</P> Wed, 09 Feb 2022 15:33:31 GMT https://community.hubspot.com/t5/Dashboards-Reporting/Custom-Report/m-p/572696#M5242 karstenkoehler 2022-02-09T15:33:31Z