topic Private Apps option missing in Free CRM portal in Dashboards & Reporting

Private Apps option missing in Free CRM portal

umairuj — Sat, 20 Sep 2025 20:15:49 GMT

Hi HubSpot Team,

I’m using a Free CRM account (Hub ID: [243913292]) and I need to integrate it with n8n.
According to HubSpot documentation, Private Apps are available on the Free CRM tier and higher.
However, in my portal, the Private Apps option does not appear under Integrations, and the direct URL says "page not found."

I’m the Super Admin of this portal.
Could you please enable Private Apps for my account?

Thank you!

Re: Private Apps option missing in Free CRM portal

karstenkoehler — Sun, 21 Sep 2025 05:01:57 GMT

Hi @umairuj,

The private app menu option was recently renamed into 'Legacy apps' – under Settings → Integrations → Legacy apps → Create → Private.

Alternatively, use this link https://app.hubspot.com/legacy-apps/YOUR_PORTAL_ID and replace YOUR_PORTAL_ID with your portal ID.

I tested this in a free CRM account and was able to access it.

Best regards