topic Cannot See My Own Activity in Dashboards & Reporting

Cannot See My Own Activity

AHarrison53 — Wed, 29 May 2024 23:37:12 GMT

I am unable to see my own activity when I go to my contact page. For example, I have sent emails, logged tasks, etc. and they are all visible on the contact pages of the contacts associated with them.

However, when I go to my own contact page to get a summary of my own activity, that data does not synch.

Below is a screen shot of the Contact's page that I've had a lot of activity with.

You can see that when I go back to my own page, none of that activity is there. It is also not under the emails tab. I have tasks assigned to me that also do not show up here or under the tasks tab.

I have had Hubspot agents tell me that I can create a dashboard or export activity data. Neither of these options are helpful to me. I want to be able to see all of my activity like I clearly can on other contact's pages.

Any help would be greatly appreciated as I have spent hours on this issue now, thanks so much.

Re: Cannot See My Own Activity

karstenkoehler — Thu, 30 May 2024 04:20:43 GMT

Hi @AHarrison53,

The contact activity timeline you're looking at is filtered. Can you confirm that the filter does not exclude activities you're expecting to see?

Best regards

Re: Cannot See My Own Activity

dna918 — Thu, 30 May 2024 15:08:28 GMT

Thanks for great help my problem solved now as well

Re: Cannot See My Own Activity

AHarrison53 — Thu, 30 May 2024 16:26:48 GMT

Hi there. No, all of the information I want to see (emails, meetings, tasks, calls, etc.) is not being filtered out:

Re: Cannot See My Own Activity

AHarrison53 — Fri, 31 May 2024 22:46:14 GMT

Hi there. No, all of the information I want to see (emails, meetings, tasks, calls, etc.) is not being filtered out:

It is because my User ID is different than my Contact ID or something?

Re: Cannot See My Own Activity

AHarrison53 — Tue, 04 Jun 2024 20:24:54 GMT

Hi Karsten, I am still having this issue. Any ideas?