topic Re: address pickup in business card reader in Mobile Application

address pickup in business card reader

kstansfield — Tue, 13 Feb 2024 09:38:48 GMT

jsut tried the business card reader for the first time and it is very good
but it does not pick up the address or allow multiple phone numbers
is this something that needs to be done after or can it be configured

Re: address pickup in business card reader

BérangèreL — Wed, 14 Feb 2024 10:13:20 GMT

Hi @kstansfield,

Great question, thanks for asking the Community!

I understand that you are using the Free Business Card Scanner App and you imported the contacts from the Business Card Scanner. You'd like to have the company postal address and multiple phone numbers added. Let me know if that's not the case.

Thank you for your valuable feedback @kstansfield!

I'd like to ask some of our Top Experts and some of our Community Members who also use this tool: Hi @CElmgren, @BeCoRandall, @MMüllner3, @danmoyle, @Dalton, @CJohns4 have you been able to add multiple phone numbers, please?

Regarding the company postal address, I’ve noticed a similar idea already present in our Ideas Forum: Allow the Business Card Scanner to Read Company Properties as well as Contact Properties. To contribute, you can upvote the existing idea and share more details about your specific use case in the comments.

Thank you.

Have a lovely day!

Best,
Bérangère

Re: address pickup in business card reader

kstansfield — Wed, 14 Feb 2024 12:45:34 GMT

Yes that is correct, the ability to choose what data we want or align it to the new contact form that comes up in the browser version

Re: address pickup in business card reader

danmoyle — Mon, 19 Feb 2024 14:20:56 GMT

Hey there @kstansfield.

As I understand the mobile app, we can't change what it's importing. I looked in settings on my phone and in my portal, and it's not like editing the manual "Create Contact Form." But as @BérangèreL, there's an Idea to improve the experience. I'd definitely weigh-in there.

What you can do is customize the About Section in the Contact records so address and other phone numbers are at the top, and after it's saved you can manually input the information.