https://community.hubspot.com/t5/Mobile-Application/Muted-Conversation-still-Tracked-and-Counting-Towards-Limit/m-p/582838#M1379 <P>I'm using a free Hubspot Sales account with the Chrome extension in Windows 10 Home and the mobile application on Android 11.</P><P>&nbsp;</P><P>I muted an email thread so I would not receive notifications any further and I am not receiving the notifications on Chrome.&nbsp; However, I am still receiving push notifications for the openings on the app.</P><P>&nbsp;</P><P>When a recipient has an email remaining in their inbox and their Outlook or other mail application is set up to auto-advance to the next email, the couple seconds that a Hubspot-tagged message is previewed or opened counts towards the notification count limits. So in my case when I know there is no reason for the recipient to be reading my email 20-30 times a day, it ate up my limit prematurely when my sparing use of the tracking and hope of the mute working was purposeful.</P><P>&nbsp;</P><P>Sales the ChatBot sent me to cannot report the bug so I was directed here for the Community to discuss it.</P> Mon, 07 Mar 2022 18:24:37 GMT DouglasInDallas 2022-03-07T18:24:37Z