topic Re: Mapping salesforce 'address' field to Hubspot in Sales Integrations

Mapping salesforce 'address' field to Hubspot

sfreeds19 — Mon, 15 Jul 2024 20:25:52 GMT

Hi! I saw another thread on this but it didn't answer my question... I need to map account addresses in Salesforce to company addresses in Hubspot. I got the warning that says "The HubSpot field type Single line text isn't compatible with the Salesforce field type Address. This could cause errors during syncing.

Tip: Please make sure these mappings have compatible field types."

Since the Saleforce field type is simply 'address' and not single-line text, what can I do to map this information to Hubspot?

Re: Mapping salesforce 'address' field to Hubspot

karstenkoehler — Tue, 16 Jul 2024 04:06:14 GMT

Hi @sfreeds19,

In my experience, you should be able to proceed here. When the HubSpot side is a single-line text field, HubSpot cannot check for any validation rules from the Salesforce side. I would assume that the address field in Salesforce has some sort of validation rules to it.

If there are any, you would have to make sure that addresses in HubSpot are maintained accordingly despite the single-line text field accepting pretty much everything, otherwise you might see errors in the sync. In that case, you would keep a close eye on them and review them here: https://knowledge.hubspot.com/salesforce/resolve-salesforce-integration-sync-errors

Best regards

Re: Mapping salesforce 'address' field to Hubspot

sfreeds19 — Tue, 16 Jul 2024 04:12:29 GMT

Unfortunately this isn't working. Once Salesforce syncs with Hubspot, it overrides whatever street address was in Hubspot and inputs the street address from Salesforce as a blank address (even though in Salesforce this is not blank). This tells me that Hubspot is not able to read/map the 'address' field from Salesforce.

Re: Mapping salesforce 'address' field to Hubspot

karstenkoehler — Tue, 16 Jul 2024 04:13:37 GMT

@sfreeds19 which sync rule have you set?

Re: Mapping salesforce 'address' field to Hubspot

sfreeds19 — Tue, 16 Jul 2024 04:15:42 GMT

The rule I have is "Prefer Salesforce" , which I understand that's why the Hubspot address field was overridden. But the part that isn't clear is why salesforce is populating the address as blank.

Re: Mapping salesforce 'address' field to Hubspot

swattsy — Thu, 05 Feb 2026 20:23:40 GMT

Hi, did you ever get this figured out? I'm having the same issue.