topic Re: Freshclick Integration in Sales Integrations

Freshclick Integration

cbwhittemore — Fri, 31 May 2024 15:54:18 GMT

Hi. I am trying to enable an integration between Freshclick Quote and HubSpot. According to Freshclick support, we need the quote_no field validation updated. Here is the error:

**************************

Array
(
[status] => error
[message] => Property values were not valid: [

Unknown macro: {"isValid"}

]
[correlationId] => 7576555f-41ad-47c0-be89-1c9fe5cf71e5
[category] => VALIDATION_ERROR
)

***********************

Any suggestions on how to address this?

Thank you,

Christine

Re: Freshclick Integration

PamCotton — Fri, 31 May 2024 22:56:22 GMT

Hey @cbwhittemore, Happy Friday!

Please ensure that the quote_no field in Freshclick is correctly mapped to the corresponding field in HubSpot. Check that the field names and data types match.

Confirm that the quote_no field contains data in the format expected by HubSpot. HubSpot might expect a specific format (e.g., string, number, specific pattern). Validate the data being sent to ensure it conforms to these requirements.

The more information, screenshots, and details you can provide, the better I can advise on the next steps.

Thank you,

Pam

Re: Freshclick Integration

cbwhittemore — Mon, 03 Jun 2024 19:50:26 GMT

Thanks @PamCotton. I hope you had a good weekend. For quote-no, I've updated that in HubSpot to unformatted number in case that's the issue with Freshclick. As you suggested, I've reviewed property/field names and data types. Waiting to hear back from Freshclick and will report back then. Best, Christine

Re: Freshclick Integration

cbwhittemore — Wed, 05 Jun 2024 18:41:03 GMT

@PamCotton thanks for putting me on the right trail. I reconfirmed the property type with Freshclick and learned that it needed to be text and not numeric. Data is now flowing.