topic Re: LinkedIn CRM Sync - page not found in Sales Integrations

LinkedIn CRM Sync - page not found

jlek — Tue, 30 Apr 2024 13:58:14 GMT

There's finally a two-way integration for LinkedIn, and the app doesn't appear to work. The 'Connect to LinkedIn CRM sync' button directs you to a broken URL. Appreciate any insights on this issue!

Page not found

Re: LinkedIn CRM Sync - page not found

Shubham_Sharma — Tue, 30 Apr 2024 14:13:38 GMT

Hey @jlek

have you gone through this article here: https://knowledge.hubspot.com/integrations/how-to-connect-hubspot-and-linkedin-sales-navigator

Also I found same questions asked on HubSpot comunity with might help you resolving this issue: https://community.hubspot.com/t5/CRM/Syncing-Contact-Info-from-LinkedIn-SN-to-Hubspot-CRM/td-p/20056/jump-to/first-unread-message

https://community.hubspot.com/t5/CRM/How-to-sync-LinkedIn-Sales-Navigator-to-Hubspot-CRM/m-p/16689#M1295

Let me know if you have any follow up questions!

Re: LinkedIn CRM Sync - page not found

jlek — Tue, 30 Apr 2024 14:22:17 GMT

@Shubham_Sharma Thanks for responding! The issue is that when trying to install the LinkedIn CRM Sync app it redirects me to a broken URL. So I am not able to authorize this app, therefore, I cannot install this integration.

Re: LinkedIn CRM Sync - page not found

Shubham_Sharma — Tue, 30 Apr 2024 14:41:11 GMT

@jlek

Do you have all the available subscriptions on both of your LinkedIn and HubSpot account? :

Re: LinkedIn CRM Sync - page not found

Shubham_Sharma — Tue, 30 Apr 2024 14:42:20 GMT

usually the authentication fails due to the limitation on the accounts

Re: LinkedIn CRM Sync - page not found

jlek — Tue, 30 Apr 2024 14:47:42 GMT

Yes, we have the required subscriptions and are using the LinkedIn Sales Navigator app as well.

Re: LinkedIn CRM Sync - page not found

Shubham_Sharma — Tue, 30 Apr 2024 15:10:06 GMT

@jlek

Seems like an unexpected error kindly can we quickly connect on a google meet to quickly resolve this without looking into the actual issue iam not able to resolve this thanks !

Re: LinkedIn CRM Sync - page not found

jlek — Tue, 30 Apr 2024 15:15:07 GMT

That works for me. I just sent you a message.

Re: LinkedIn CRM Sync - page not found

BvanZantvoort — Tue, 07 May 2024 08:41:32 GMT

Hi both, I've got the same issue. Were you able to find a solution?

Re: LinkedIn CRM Sync - page not found

Shubham_Sharma — Tue, 07 May 2024 11:50:25 GMT

@BvanZantvoort @jlek

Have you followed this step before Integrating this: https://business.linkedin.com/sales-solutions/sales-navigator-customer-hub/resources/crm-sync-hubspot-enablement-guide

https://www.linkedin.com/help/sales-navigator/answer/a6289492?src=or-search&veh=www.google.com%7Cor-search&mcid=7176892644915044432

Re: LinkedIn CRM Sync - page not found

jlek — Tue, 14 May 2024 13:47:11 GMT

Yes, I needed admin access for LinkedIn