topic Re: Send automated Whatsapp message for company level workflow in Sales Integrations

Send automated Whatsapp message for company level workflow

Nicolewzq — Mon, 22 May 2023 05:36:38 GMT

Hi there,

We can only send WhatsApp message if it's a contact-level workflow. Do you know how we can do the same if workflow is triggered at the company level?

We're a B2B business, most communications are to be company based.

Appreciate it if anybody knows any Whatsapp integration that allows that, or any workarounds. Thanks!

Re: Send automated Whatsapp message for company level workflow

VerbruggheCaro — Mon, 22 May 2023 07:29:03 GMT

Hi @Nicolewzq,

What you could do is create a Contacts-based workflow and use associated companies filters as a trigger.

This will work if the contacts that you wish to send the Whatsapp communication with are associated with the companies that you are targetting in HubSpot.

Hope this helps,

Best,

Caroline