topic Re: SFDC Lead Conversion in Sales Integrations

SFDC Lead Conversion

JCoulter — Mon, 21 Jun 2021 17:02:01 GMT

Hi,

Does anyone have experience with data integrity with a SFDC integration?

I've noticed that we have several fields that are mapped between SFDC & HS that get reset in HS when the lead is converted in SFDC.

Has anyone experienced something similar?

Thanks,

NicoleSengers — Tue, 22 Jun 2021 08:41:40 GMT

have you checked which settings you are using?

Perhaps your sync types could be rest to fix this.

For each property sync, select the sync type: Prefer Salesforce (default), Always use Salesforce, or Two-way.

I am not sure if perhaps the settings is causing this to happen.