topic Re: Gmail keeps reloading automatically in Gmail Sales Extension

Gmail keeps reloading automatically

JGanino — Fri, 17 Jan 2025 16:18:19 GMT

My hubspot extension create conflicts with Gmail account. As soon as I turn on the Hubsopt extension the gmail account keep reloading automatically every 3/4 minutes. It's impossibile to work and super annoying.

All the other extensions are off and I clean my cache every day.

Any help?

Re: Gmail keeps reloading automatically

Josh — Fri, 17 Jan 2025 16:31:09 GMT

Hi @JGanino,

Have you tried uninstalling and re-installing the HubSpot extension? That would be my first suggestion.

Josh

Re: Gmail keeps reloading automatically

DBenn — Mon, 20 Jan 2025 09:11:25 GMT

This is happening for me too over the past few days. Disabling the Hubspot extension solves the issue but this doesn't allow me to track any emails...

I have uninstalled and re-installed the Hubspot extension and still have the same issue (when the extension is enabled).

Chrome on Mac, Version 131.0.6778.265.

Re: Gmail keeps reloading automatically

JGanino — Mon, 20 Jan 2025 11:24:06 GMT

Yeah already tried, also unistalled Google chorme and re-installed it but nothing, as soon as I activate the Hubspot extension it starts this infinite reloading session that never ends.

Re: Gmail keeps reloading automatically

JGanino — Thu, 07 Aug 2025 10:35:19 GMT

Yes, I did but it still the same.

Re: Gmail keeps reloading automatically

SivaGounder — Tue, 09 Dec 2025 03:07:38 GMT

Happening for me also and it makes Gmail web completely unworkable.. I have reinstalled several times now but no luck. Its a handy extension, but this is a bad issue. Only happens for me sporadically, and more often in the last 2 weeks (i.e. late Nov 2025), since some updates were pushed. Could you raise this with your dev team for a quick fix please or provide me support.

Re: Gmail keeps reloading automatically

STierney — Tue, 09 Dec 2025 03:14:04 GMT

Hey @SivaGounder - thanks so much for following up here!

We apologize for the frustration this issue must be causing. It's certainly not the experience we want for our users.

To better understand the issue, would you mind confirming the following information:

-Which Internet browser are you using?
-Is the issue occurring for any other user(s) in your portal/at your company?
-Does the behavior happen immediately after uninstalling and reinstalling the extension? Or does it work as-expected for some time before occurring again?
-Does the issue occur if you disable all other browser extensions?

Shane, Senior Community Moderator

Re: Gmail keeps reloading automatically

SivaGounder — Tue, 09 Dec 2025 03:55:16 GMT

-Which Internet browser are you using? Chrome
-Is the issue occurring for any other user(s) in your portal/at your
company? No one else using this extension so I can't check.
-Does the behavior happen immediately after uninstalling and reinstalling
the extension? Or does it work as-expected for some time before occurring
again?
Works as expected for a period then randomly starts to refresh.
-Does the issue occur if you disable all other browser extensions?
I only have 1 other extension which is Droplr, however I don't think it's
Droplr. I'm not keen to reinstall that also. This is a known issue with
your extension so Im thinking its the Hubspot extension. Happy to provide
more info.

thanks
Siva

Re: Gmail keeps reloading automatically

ZTabakman — Tue, 09 Dec 2025 14:38:33 GMT

Having the same problem

It's a massive problem for me as I depend on hubspot email snippits and pre made things.

I love hubspot but this is causing me massive headaches

Re: Gmail keeps reloading automatically

STierney — Wed, 10 Dec 2025 19:34:36 GMT

Hey @ZTabakman - thanks for following up here. I can definitely understand the frustration.

Are you able to confirm the information in my reply to @SivaGounder to better help solve for this issue? Please see below:

-Which Internet browser are you using?
-Is the issue occurring for any other user(s) in your portal/at your company?
-Does the behavior happen immediately after uninstalling and reinstalling the extension? Or does it work as-expected for some time before occurring again?
-Does the issue occur if you disable all other browser extensions?

Shane, Senior Community Moderator

Re: Gmail keeps reloading automatically

ZTabakman — Thu, 11 Dec 2025 12:37:58 GMT

Which Internet browser are you using?

Chrome - latest and greatest
-Is the issue occurring for any other user(s) in your portal/at your company?

I am the only one using Hubspot

I have 3 different gmail tabs openened to 3 different email accounts

Two have accounts in my Hubspot and one doesnt
-Does the behavior happen immediately after uninstalling and reinstalling the extension? Or does it work as-expected for some time before occurring again?

It started happening a while back - it would take some time and then settled down.

The other day it was so bad i searched and found this conversation

I first tried shutting down the extension - that didnt work

Then I uninstalled it and reinstalled it.

That cleared the problem.
I still have it a little - but eventuallly it stops

Today - when I booted up - it didnt happen at all

So maybe the fairy's have killed the gremlins in an epic battle

-Does the issue occur if you disable all other browser extensions?

As described above.

I really like hubspot - but this problem lost me several hours of work.

I really rely on the templates for much of my work.

I have db of 30,000+ contacts - so i am very reliant on Hubspot for many things

Re: Gmail keeps reloading automatically

STierney — Fri, 12 Dec 2025 01:34:55 GMT

Hey @ZTabakman - thanks so much for the follow-up context here!

While I'm so happy to hear that our HubSpot fairies may have cleared up this issue (fingers crossed), I just sent you a DM with possible next steps should the issue come up again!

Shane, Senior Community Moderator