topic Re: Email signature issue in Gmail Sales Extension

Email signature issue

everton1 — Fri, 20 Oct 2023 09:38:40 GMT

Hi, in the above image, i cannot find the add option for my email. why is it not showing the options?

Re: Email signature issue

TomM2 — Fri, 20 Oct 2023 09:43:09 GMT

Hi @everton1 when you say the add option for my email, what option exactly are you looking for here? It looks like the email address has been added into the signature from what I see.

Re: Email signature issue

everton1 — Fri, 20 Oct 2023 10:17:39 GMT

Hi Tom,

Thanks for taking out your valuable time to respond.

Please have a look at the image below. Can you help me locate the option "COPY SIGNATURE"

What i am trying to say is, usually when you open the hubspot email signature, you can see the options below, but in the intial image what i sent you it is not displaying it, so how do i COPY the signature i have created to add to my gmail or outlool.

Thanks and Regards.

Everton.

Re: Email signature issue

Jigar_Thakker — Fri, 20 Oct 2023 10:19:38 GMT

Hey @everton1

Once you add your email it will be reflected like this as shown in the screenshot :

Apart from this what next option you are looking for?

Let me know if you have any follow-up questions.

If my post was helpful in addressing your query, Support the community by indicating it as the solution.

Re: Email signature issue

Jigar_Thakker — Fri, 20 Oct 2023 10:28:45 GMT

@everton1 Try to minimize your screen click "ctrl -" and you will see the options:

Let me know if you have any follow-up questions.

If my post was helpful in addressing your query, Support the community by indicating it as the solution.

Re: Email signature issue

everton1 — Fri, 20 Oct 2023 10:26:44 GMT

My friend, I understand all that, what I am trying to convey is that after creating my signature, I can't find the COPY SIGNATURE option like it used to be available. below is the screenshot of how it should be so that one can then COPY the signature, and the other screeenshot is the one where i am facinf issues.

Re: Email signature issue

everton1 — Fri, 20 Oct 2023 10:31:41 GMT

listen, you ain't really helping, Jigar. But thanks and appreciate your time.

Re: Email signature issue

everton1 — Fri, 20 Oct 2023 10:40:29 GMT

the options that you have just provided in the screenshots, i am not able to see any of them. so please don't suggest me to click CTRL or anything else, as when you click on hubspot you should see the 3 options once you click CREATE SIGNATURE,

Re: Email signature issue

Jigar_Thakker — Fri, 20 Oct 2023 10:49:29 GMT

@everton1 previously I also was not able to see the options

But when I minimize the screen size I am able to see the options :

I thought you were also facing the same issue that's why I shared the screen shorts

Re: Email signature issue

everton1 — Fri, 20 Oct 2023 10:55:09 GMT

Jigar, can i call you on the given number mentioned above... i dont understand why i cannot see the options. screenshot below,

Re: Email signature issue

Jigar_Thakker — Fri, 20 Oct 2023 10:59:03 GMT

@everton1 You can connect with me on this no +91 8262998522

Re: Email signature issue

everton1 — Fri, 20 Oct 2023 11:03:23 GMT

is it your number, because it says Shubham Sharma on truecaller?

Re: Email signature issue

Jigar_Thakker — Fri, 20 Oct 2023 11:07:12 GMT

Yes @everton1 Shubham is my colleague he will assist you you can call him already explained the issue to him

Re: Email signature issue

everton1 — Sat, 21 Oct 2023 05:12:25 GMT

Hi Jigar, Thanks to you and Shubham, my issue has been sorted. Your support is much appreciated. Sincere apologies to Shubham i could not respond to his calls as i was out.

Cheers to an amazing weekend.

Re: Email signature issue

Jigar_Thakker — Sat, 21 Oct 2023 16:09:51 GMT

@everton1

I am glad that your issue is resolved now : )

If my post was helpful in addressing your query, Support the community by indicating it as the solution.

Re: Email signature issue

everton1 — Mon, 23 Oct 2023 07:05:25 GMT

Hi Jigar. I hope your weekend was great. I just had a word with Shubham, so now i am able to create my signature, but when i copy and paste it in Gmail, it says, signature too long, can you help, please? below are the screenshots. Please check the second one.