topic How to change automatically a contact's Lifecycle Stage when they unsubscribed in Gmail Sales Extension

How to change automatically a contact's Lifecycle Stage when they unsubscribed

LaraC — Tue, 17 Aug 2021 16:28:56 GMT

When a contact unsubscribed all, we want their Lifecycle Stage to change to Other automatically.

How can we do that?

Re: How to change automatically a contact's Lifecycle Stage when they unsubscribed

karstenkoehler — Tue, 17 Aug 2021 16:36:04 GMT

This can be achieved with a simple contact-based workflow, but requires a Professional or Enterprise subscription. This is what the workflow would look like:

Without the automation capabilities of Professional or Enterprise, you'd have to create an active list, filtering for these contacts (Unsubscribed from all email is equal to True) and bulk edit these contacts in regular intervals.

Best regards!

Re: How to change automatically a contact's Lifecycle Stage when they unsubscribed

webdew — Wed, 18 Aug 2021 08:09:25 GMT

Hi @LaraC ,

You can achieve this with a simple worfklow. here's a video that explains the steps. https://www.loom.com/share/9f6c4a0d8e4f4dff8abdce4582358a9c . i hope this helps !

Hope this helps!

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Thanks and Regards.