topic Re: HubSpot notifications not received on gmail in Gmail Sales Extension

HubSpot notifications not received on gmail

JLakhani — Fri, 11 Jun 2021 05:29:02 GMT

Hi,

I am not able to receive my Hubspot notifications on Gmail.

Request you to please help me the same

Best Regards,

Jagdish

Re: HubSpot notifications not received on gmail

karstenkoehler — Fri, 11 Jun 2021 05:34:40 GMT

Hi @JLakhani,

There are multiple reasons why this might happen – assuming that you've already checked your spam folder, I'd recommend going through this troubleshooting list here.

Hope this helps!

Re: HubSpot notifications not received on gmail

JLakhani — Fri, 11 Jun 2021 05:42:19 GMT

hi @karstenkoehler I have gone through these troubleshooting tips and have done the needful to make the notifications pop up on my gmail however they are still not showing up.

Can you suggest another alternative method?

Best,

Jagdish

Re: HubSpot notifications not received on gmail

webdew — Fri, 11 Jun 2021 08:16:10 GMT

Hi @JLakhani ,

Sometimes an issue like this can be resolve by resttings the notifiactions settings.
Click gear icon in the main navigation bar > Notifications. Under Email/dashboard, click Contacts and companies/Deals and do the resetting.

Hope this helps!

If we were able to answer your query, kindly help the community by marking it as a solution.

Thanks and Regards.

Re: HubSpot notifications not received on gmail

karstenkoehler — Fri, 11 Jun 2021 08:22:12 GMT

Hi @JLakhani,

@webdew beat me to it, disabling and re-enabling all notifications might do the trick: https://knowledge.hubspot.com/settings/how-to-set-up-user-notifications-in-hubspot

Best regards!

Re: HubSpot notifications not received on gmail

JLakhani — Fri, 11 Jun 2021 08:46:48 GMT

Hello @webdew I will try through the solution that you mentioned. Will update you as soon as possible

Best,

Jagdish

Re: HubSpot notifications not received on gmail

JLakhani — Mon, 14 Jun 2021 07:12:11 GMT

hello @webdew and @karstenkoehler

the issue is resolved . i need to clean my PC 😉

Many thanks again for all the help.

Best Regards,

Jagdish

Re: HubSpot notifications not received on gmail

karstenkoehler — Mon, 14 Jun 2021 07:16:32 GMT

Hi @JLakhani,

If our tips helped you solve your problem, you can help the community by marking them as solutions. It would be much appreciated 🙂

Have a great day!

Re: HubSpot notifications not received on gmail

webdew — Mon, 14 Jun 2021 08:18:32 GMT

Hi @JLakhani , glad we could help.
Please help the community by marking them as solutions.
Much appriciated.
Thank You.