topic Re: Can I add emails to a contact after the fact? in Gmail Sales Extension

Can I add emails to a contact after the fact?

jjones — Tue, 19 Sep 2017 17:01:20 GMT

I recently sent some emails to a few prospects but for whatever reason didn't have the "track" and "log" boxes checked. I know I won't be able to track these emails after the fact...but is there a way I can add them into HubSpot CRM so that they'll be associated with the right contact?

I tried both sending and forwarding an email to [My_Hub_ID]@forward.hubspot.com as well as to [My_Hub_ID]@bcc.hubspot.com . Neither of these worked as expected - the email still didn't show up as being associated with the contact.

How can I do this?

Re: Can I add emails to a contact after the fact?

jjones — Wed, 20 Sep 2017 16:26:17 GMT

Turns out I specified an incorrect Hub ID in my email. I found that if I used the correct Hub ID and sent it to [Hub_ID]@forward.hubspot.com then it attached the email to the contact as expected.

Re: Can I add emails to a contact after the fact?

sue-droneeng — Fri, 27 Oct 2017 17:49:26 GMT

I sent out a group email as a BCC (didn't want everyone to have access to each other's emails) ... yet that email isn't showing up in HS for each contact. Is there a way to add that email into each person's contact page?

Want to do so for 2 reasons:

1. record that it was done (for my colleagues to see and for my own "memory")

2. track opens