topic Re: Site generating 404 in Tips, Tricks & Best Practices

Site generating 404

CarlS — Tue, 25 Jun 2024 19:27:46 GMT

Hi, I'm on the free plan and I'm encountering some issues with my pages. The home page is randomly generating 404 errors even though I've verified that all my pages published. Has anyone else come across this problem?

Re: Site generating 404

Jnix284 — Tue, 25 Jun 2024 20:11:33 GMT

Hi @CarlS this pops up quite frequently, can you share more detail about your configuration?

Please share the URL of your home page, as well as screenshots of your page settings showing the content slug, and your domain language settings.

Re: Site generating 404

CarlS — Wed, 26 Jun 2024 00:31:42 GMT

Hi Jennifer

Thank you for responding. I'm attaching the screenshots.

I would also like to add that the site was running for months without issues.

We did not make any changes recently but suddenly today it started throwing 404.

Re: Site generating 404

Jnix284 — Wed, 26 Jun 2024 01:20:53 GMT

Thank you for the screenshots @CarlS, since your website was working fine previously and now it's not we'll need the help of the @CommunityTeam to get this through to support (since you have a free account) so they can determine what's causing the issue.

I'm not seeing any outage for CMS/website here, but there have been a few other posts today about pages that were previously accessible and now are 404.

Re: Site generating 404

Gaurav_Aggarwal — Wed, 26 Jun 2024 05:02:30 GMT

Hey @CarlS

Have you updated your page title and domain properly I suggest checking that also:

Let us know if you have any followup questions on this!

Re: Site generating 404

Lucila-Andimol — Wed, 26 Jun 2024 08:21:22 GMT

Hey @CarlS

I'd suggest as Jennifer says

to take a look again at the URLs that you have set

standard in HubSpot is to have a temporary internal domain

that you need to change to yours in the pages.

Let us know or you can share a screenshot with us to help you better.

Re: Site generating 404

Jnix284 — Wed, 26 Jun 2024 10:45:05 GMT

Hi @Gaurav_Aggarwal based on the screenshots @CarlS provided, the domain is properly configured and the website was live previously - this appears to be a temporary outage of some kind, there have been a few other odd 404 errors popping up here in the community the last 24 hours (LPs that were previously live and now aren't or went live a few days ago with intermittent 404s).