topic After I cancel my pipedrive subscription in Tips, Tricks & Best Practices

After I cancel my pipedrive subscription

liviasellcros — Sat, 27 Apr 2024 05:08:38 GMT

Hi,

I am seeking help with the question I had in my head from the time we decided to move to HubSpot from Pipedrive.

I have already synced the data (contacts, companies, notes, activities) vie the HubSpot integration. It did take some time, but it looks like we have all the necessary data in HubSpot.

Now, if I cancel our subscription with pipedrive, what will happen with the data synced? Does all the data stay untouched in HubSpot even if it is deleted in Pipedrive?

Thanks,

Livia

Re: After I cancel my pipedrive subscription

karstenkoehler — Sat, 27 Apr 2024 08:55:12 GMT

Hi @liviasellcros,

When you enable the sync, the integration will create (not just reference) all records in HubSpot. When you disable the sync, those records remain.

Before you cancel your subscription, you can check this by simply removing the integration first (under Settings > Integrations). Once disconnected, you should see that all remains - and after seeing this, you can continue and cancel the subscription.

Best regards!

Re: After I cancel my pipedrive subscription

liviasellcros — Sat, 27 Apr 2024 12:53:53 GMT

Perfect. Thank you. This is what I need to to hear.

Re: After I cancel my pipedrive subscription

Lucila-Andimol — Mon, 29 Apr 2024 10:02:50 GMT

Hey @liviasellcros

once the sync is done

all the information recorded in HubSpot stays in HubSpot (until you change that in HubSpot)

As Karsten suggest, I'd unistall the integration first and then cancel your suscrition with Pipedrive

just to be sure.

Hope this helps