topic Re: Tool for catching same website different domains in Tips, Tricks & Best Practices

Tool for catching same website different domains

SMohan3 — Wed, 30 Nov 2022 21:23:24 GMT

Hi HubSpot Community,

How do you deal with duplicate companies being created in HubSpot?

I know HubSpot de-duplicates companies based on their domain names but we have come accross several instances where the domain name is different but when I click open the domain, it redirects to a website that may already be in our system.

Does anyone else have this issue as well or know of a tool that integrates with HubSpot that can catch different domain names but pointing same website?

Thanks in advance

Re: Tool for catching same website different domains

kvlschaefer — Thu, 01 Dec 2022 13:32:15 GMT

Hi @SMohan3,

Thank you for reaching out!

I would like to invite our subject matter experts to see if they have insight.

Hi @crispyGTM, @jolle, @danmoyle - Do you have any tips for managing duplicate companies in HubSpot oir integration recommendations?

Thank you!

Best,

Kristen

Re: Tool for catching same website different domains

danmoyle — Thu, 01 Dec 2022 14:39:25 GMT

Thanks for the tag @kvlschaefer. That's a good question @SMohan3 and one I don't have a quick answer for. I'll look into it and chat with colleagues to see if we know of a solution. I wanted to at least acknowledge the question. If someone else has an answer first, I'll learn something too!

Re: Tool for catching same website different domains

danmoyle — Thu, 01 Dec 2022 15:53:12 GMT

@SMohan3 feedback from a colleague: "I'm sure a script could be created in a custom coded action to check this kind of thing (which is an Operations Hub function). But the level of effort to "manage duplicates" with HubSpot 2 times per month (when it updates) feels like it would be less work unless there is a large scale of the situation happening."

Re: Tool for catching same website different domains

crispyGTM — Tue, 06 Dec 2022 02:19:37 GMT

Thanks for the tag @kvlschaefer

@SMohan3 I reiterate what @danmoyle said in his reply, if this is an issue that is happening in the CRM in mass then I would definitely explore the proposed solution from Dan.

Re: Tool for catching same website different domains

danmoyle — Tue, 06 Dec 2022 13:22:54 GMT

@SMohan3 I'd also look into the tool Insycle to see if that might help. I'm a fan of their work. My friend @RBozeman shared this on another thread:

Here is a breakdown of how Insycle can help with deduplication for companies.

Using any field in your database as a matching field (company names, addresses, emails, phone numbers), not just IDs and company domains. This allows you to catch more duplicates.
While you can't deduplicate on import, you can set associations on import, which can help you to limit duplicates in the future.
What you can do is use Insycle's Recipes and integrate them directly with your HubSpot Workflows. Then, you can set it up so that as soon as new data hits your database, it is automatically deduplicated after that.
When you do merge records, you have complete control over the data that is retained in the master record on a field-by-field basis.

Hope that helps!

Re: Tool for catching same website different domains

SMohan3 — Tue, 06 Dec 2022 14:22:56 GMT

Thank you for taking the time to look into this 🙂

We do use Insycle for our imports already and it does a really good job of de-duplication for us but different domain names redirecting to the same website has been a problem.

We may probably need to scrape the domain names for website URLs and then import accordingly.