topic Re: meeting invites not sent from my email, but from /o=ExchangeLabs/ou=Exchange Administrative Grou in Tips, Tricks & Best Practices

meeting invites not sent from my email, but from /o=ExchangeLabs/ou=Exchange Administrative Group...

Heimator — Wed, 08 Sep 2021 16:05:48 GMT

Hi Hubspot community,

I connected my calendar successfully with my MS365 email account and calendar to use HubSpot Meetings and calendar sync.

If a meeting is booked, the confirmation-email is sent from my email account (You booked a meeting with: ...). OK.

But the meeting invite is sent from "/o=ExchangeLabs/ou=Exchange Administrative Group (FYD.... )/cn=Recipients/cn=c3f...6-mailbox1". It happens that it ends up in the spam folder of the recipient.

--> How can the meeting invite being sent from my email account?

Thanks in advance for any advice.

Re: meeting invites not sent from my email, but from /o=ExchangeLabs/ou=Exchange Administrative Grou

TitiCuisset — Thu, 09 Sep 2021 08:56:27 GMT

Hi @Heimator

Thank you for reaching out.

I cannot reproduce this, would you mind sending us a screenshot ? The more information, screenshots, and details you can provide the better we can assist!

Thank you

Best

Tiphaine

Re: meeting invites not sent from my email, but from /o=ExchangeLabs/ou=Exchange Administrative Grou

Heimator — Thu, 09 Sep 2021 09:53:02 GMT

Thanks @TitiCuisset.

This is how it arrives in Outlook. The 1st is the info, 2nd is the invite:

When opening the invite the sender is not me, but "/o=ExchangeLabs/ou=Exchange Administrative Group (FYD.... )/cn=Recipients/cn=c3f...6-mailbox1":

Does this help you?

Thanks, Torben

Re: meeting invites not sent from my email, but from /o=ExchangeLabs/ou=Exchange Administrative Grou

TitiCuisset — Thu, 09 Sep 2021 15:15:35 GMT

Hi @Heimator

Thank you! That is strange.

Can you send me via DM the email address that it should be instead?

Thank you

Best

Tiphaine

Re: meeting invites not sent from my email, but from /o=ExchangeLabs/ou=Exchange Administrative Grou

Heimator — Thu, 09 Sep 2021 16:11:07 GMT

Thanks, Thipaine. Just sent it to you

Re: meeting invites not sent from my email, but from /o=ExchangeLabs/ou=Exchange Administrative Grou

KHanchette — Mon, 14 Jul 2025 23:00:06 GMT

I just connected teams and did test meeting from my bookings page and have the same issue. Did you figure out a fix?