topic Re: Top 3 powerful ways of using Hubspot fro the early stage B2B SaaS in Tips, Tricks & Best Practices

Top 3 powerful ways of using Hubspot fro the early stage B2B SaaS

dai-tokyo — Thu, 15 Jul 2021 12:15:25 GMT

Hi! What is your top 3 powerful ways of using Hubspot fro the early stage B2B SaaS?

We are getting $1000-3000 MRR potential leads recently - it is time to take off!

PamCotton — Fri, 16 Jul 2021 00:04:56 GMT

Hello @dai-tokyo , great question, I will add some top experts to share their thoughts, @Josh @Krystina @himanshurauthan any recommendations to @dai-tokyo?

Thank you,

Pam

dai-tokyo — Fri, 16 Jul 2021 06:59:50 GMT

Wow - thank you very much! Domo arigato 🇯🇵🍣

Josh — Wed, 21 Jul 2021 18:54:27 GMT

This is a great question with so many probable answers! In my experience with B2B SaaS, my top 3 would be:

Spend time to customize the system so it works really well for your business...but at the same time don't try to over customize to where it just becomes cumbersome. I would spend time on setting up the system to gather the right properties across objects, set up products to be used as line items in quotes, track deal details accordingly, etc.
Use the Service Hub to support your CS team. Track touchpoints and software usage, set up reminders for check-ins and renewals, populate the knowledge base for easy answers, etc.
Set up automation/nurturing. Even after a demo a decision can take some time. Use the software to help support a healthy touch-point cadence throughout that time. However, remember that you should think about adding whatever value you can at each touch-point...it's not meant to just be noise.

Looking forward to seeing some of the other responses that come through! Thanks for the ping @PamCotton!