Wrong Association on Activity feed

helplease — Wed, 19 Mar 2025 10:40:07 GMT

Under a contact's activity feed, I get a lot of emails and activities that does not belong to that contact or associated deals.

I tried to manually removed them, refresh, but nothing changes. Besides the fact that this same situation is in several contacts and several activities and it is not possible to fix them all manually.

Re: Wrong Association on Activity feed

BérangèreL — Wed, 19 Mar 2025 10:47:16 GMT

Hi @helplease and welcome, it's such a pleasure to see you here! 🌞

Great question, thanks for asking the HubSpot Community!

For information, the HubSpot Community is a public space. I have therefore edited your content for security & confidential reasons.

Regarding your question, how are you sending these emails, please?
Is it via the HubSpot Sales extension? via HubSpot directly? Externally?

The more info, screenshots (without sensitive/confidential information), and details you can provide, the better the Community can assist.

I'd like to share these resources that might be of interest:

- Create or log activities on a record
- Associate activities with records
- Log email in your CRM with the BCC or forwarding address
- Log your sent and received emails to the CRM
- Customize your HubSpot Sales Chrome extension settings

Also, I'd love to put you in touch with some of our Top Experts: Hi @Danielle_J, @tverdokhlib1 and @andrus do you have suggestions to help @helplease, please?

Have a fantastic day and thanks so much for your contributions! ❤️

Best,
Bérangère

topic Re: Wrong Association on Activity feed in Tips, Tricks & Best Practices

Wrong Association on Activity feed

Re: Wrong Association on Activity feed