Revert sync lifecycle stage

Xiawanbai — Wed, 19 Feb 2025 08:39:55 GMT

We turned on this button to see how it works for one month and it didnt go well for our company. Is there any way to revert contacts that were effected by the sync?

Thank you for help any any good advices.

Re: Revert sync lifecycle stage

karstenkoehler — Wed, 19 Feb 2025 08:43:25 GMT

Hi @Xiawanbai,

If you're referring to a "revert to exactly the status before", then no, this is not possible. You could set up workflows and use the 'Edit record' workflow action to clear the lifecycle stage values and re-set them to the desired values, but you would have think very carefully about the exact logic.

Let me know if you have any follow-up questions!

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Revert sync lifecycle stage

Re: Revert sync lifecycle stage