topic Re: Data migration scheduled in Account & Settings

Data migration scheduled

NathanHawkes — Thu, 07 May 2026 17:01:25 GMT

Hi, I hope you can help me. I have received an email advising me that my data will be migrated from your servers in United States (East) to United States (West). Is it possible to change so they are moved into the EU, or even any servers in the UK, as this would be my billing location?

Re: Data migration scheduled

karstenkoehler — Thu, 07 May 2026 17:04:21 GMT

Hi @NathanHawkes,

I'm not sure whether you can cancel an ongoing migration, but generally, yes, see here: https://knowledge.hubspot.com/account-management/migrate-your-account-data-to-another-regional-data-center

Best regards

Re: Data migration scheduled

NathanHawkes — Thu, 07 May 2026 17:08:31 GMT

Thank you, Karsten. I've cancelled the current planned migration and submitted a request to transfer to European Union (Germany). Thanks again.