topic Re: Chrome extension requiring me to login every time in Account & Settings

Chrome extension requiring me to login every time

RajeshK — Thu, 03 May 2018 02:49:47 GMT

Is there a way I can use the Chrome extension such that I don't have to login every time I bring up the browser in on my macbook?

Re: Chrome extension requiring me to login every time

edjusten — Thu, 03 May 2018 15:45:56 GMT

Hi @RajeshK It is expected that you will be signed out from time-to-time. You can avoid this by limiting the number of browser tabs you have open, avoid putting your system to sleep for long perieods of time, and limiting the amount extensions being used.

Thank you,

Ed Justen

Re: Chrome extension requiring me to login every time

Averysteve — Tue, 12 Jun 2018 13:03:08 GMT

This is annoying because there is no obvious way to know I've been signed out!!! So I keep sending emails thinking I'm signed in, only to discover I'm not, then have untracked messages...

Suggestions on fixing this:

1) Add an option to just remember me, so that it never signs me out (no timeout)

1b) Let users decide if/when they want to signout, or at least offer some more control as right now it seems its both random and on reboot...

2) Make a very obvious balloon pop out at me from within gmail or the extension "Hey, you're signed out dummy!!!"

Thanks love it otherwise 😄

Steve

Re: Chrome extension requiring me to login every time

BryanEJ — Fri, 22 Jun 2018 20:07:23 GMT

I have the same issue, but it makes me login every single time I restart my computer. There is no "stay logged in" function?

Re: Chrome extension requiring me to login every time

thysytrinh — Thu, 23 Jan 2020 19:24:27 GMT

This is happening to me and is extremely annoying.

I'm not signing out of gmail, just shutting my computer off and it's making me log in every time I start my computer and start chrome.

Please fix!

Re: Chrome extension requiring me to login every time

thysytrinh — Sat, 25 Jan 2020 06:14:51 GMT

Ok I found a fix.

I noticed that I had to log in every time I closed and restarted my chrome browser. So whenever I logged in I used the gmail log in button. After I just logged in with my hubspot username and password and clicked the checkbox "remember me" it worked and whenever I closed my browser and started it again I stayed logged in.

The bug happens when I log in with the gmail authentication

Re: Chrome extension requiring me to login every time

gauchoplugins — Mon, 18 Oct 2021 18:27:15 GMT

This is really not an adequate answer. It literally logs out every single day, whether or not I have logged out of any other service.

The hubspot addon should stay logged in for a minimum of 7 days if cookies haven't been cleared and everything is operating normally.

Otherwise, I'll just simply discontinue use of such a time-wasting tool.

Re: Chrome extension requiring me to login every time

OscarAa — Wed, 19 Jan 2022 10:40:31 GMT

This is really annoying. With Google authentication I have to login several times per day

Re: Chrome extension requiring me to login every time

srobin54 — Tue, 09 Jan 2024 10:07:43 GMT

that is definitely a deeply annoying malfunction and scott brinlker may say startup should listen to customers, they should start by themselves.. from 0 to 10 it reaches the 9th stage of annoyance IMO

Re: Chrome extension requiring me to login every time

GTsa — Sat, 29 Jun 2024 02:33:19 GMT

This feature has been requested since 2018 and in 2024 the best answer is still "use hubspot less so you won't have to log in so many times"??? Seriously? Every other gmail extension manages to keep me signed in so why can't hubspot?

Re: Chrome extension requiring me to login every time

DJBailey — Thu, 08 Aug 2024 16:53:50 GMT

This needs to be changed to the thread's solution.

Re: Chrome extension requiring me to login every time

kennedyp — Wed, 21 Aug 2024 23:05:22 GMT

Thanks for the heads up @DJBailey 😁