topic Devis Pennylane in CRM

Devis Pennylane

SLucereau — Thu, 05 Feb 2026 14:40:43 GMT

Bonjour,

Je ne peux plus envoyer de devis Pennylane via Hubspot alors que l'adresse email est bien remplie.

Pouvez-vous m'aider ?

Hello,

I can't sent email from Pennylane with Hubspot however the email adress is correcty full. Could you help me ?

Re: Devis Pennylane

SamTassey — Thu, 05 Feb 2026 23:17:58 GMT

Hello @SLucereau,

Thanks for posting in the Community!

I see that you're using the Pennylane integration from our marketplace. As this is a third-party app built by the Pennylane team, this may be something you'll need to reach out to their support team on. Regardless, I'd like to tag in some of our Top Contributors to see if they have any experience with this!

Hey @RubenBurdin, @SteveHTM, @kosalaindrasiri -- Do you have any suggestions for @SLucereau?

Thank you!

Sam, Community Manager

Re: Devis Pennylane

SLucereau — Wed, 18 Feb 2026 16:57:01 GMT

Thank you for your answer. I spoke with Pennylane. Unfortunately, they told me, it must be come from hubspot ...

Re: Devis Pennylane

SamTassey — Thu, 26 Feb 2026 13:34:18 GMT

Hello @SLucereau,

Thanks for following up on this!

Would you mind clarifying in a bit more detail specifically what was uncovered in your support call? Upon looking into this thirdre you able to also include the steps you're taking to attempt to send this via Pennylane? Looking into the third-party integration here, I'm not seeing anything that states this has its own email sending functionality.

Additionally, the error seen in your screenshot shows that you're specifically attempting to send a Quote via email. As this doesn't seem to be functionality within Pennylane's integration specifically I also wanted to add that this may not be within your subscription as creating and sending Quotes is a paid feature, as seen here https://knowledge.hubspot.com/quotes/create-and-send-quotes

If this does not answer your question, then please feel free to reply here with more details on your process and I'll be happy to tag in some of our Top Contributors here!

Thank you!

Sam, Community Manager