topic Re: Meeting schedule link in CRM

Meeting schedule link

Rotemzacary — Mon, 06 Jan 2025 16:15:47 GMT

Hi. When a client book a meeting via the link some users not receiving the confirmation email with the gmeet link and some does.
it looks like the emails are blocked by some of the users as spam.
i can see also that the invite is marked as "unknown sender"

Re: Meeting schedule link

Gaurav_Aggarwal — Mon, 06 Jan 2025 16:24:41 GMT

Hey @Rotemzacary

Kindly go through this thread here I guess you are facing this same issue kindly go through this in detail and let me know if you have any followup questions.

Re: Meeting schedule link

karstenkoehler — Mon, 06 Jan 2025 16:28:13 GMT

Hi @Rotemzacary,

If you're referring to the calendar invitation itself, then these emails are sent from your connected inbox as invitations. Any previous email activity and reputation could affect the delivery of those invitations unfortunately.

Regarding the HubSpot confirmation email, you could follow these steps: https://knowledge.hubspot.com/marketing-email/contacts-not-receiving-your-marketing-emails

Beyond that, options are unfortunately limited. It goes without saying but make sure that your email address, calendar invite title etc don't contain any spam trigger words like free, crypto, etc.

The above is assuming that the confirmation email is turned on for all meeting links in the meeting link settings: https://knowledge.hubspot.com/meetings-tool/create-and-edit-scheduling-pages#automation

Best regards

Re: Meeting schedule link

VioletWalker — Tue, 07 Jan 2025 13:38:02 GMT

Thank you so much for sharing the link.