topic Re: Mobile Number field no longer appearing on Business card scanner in HubSpot Native Apps

Mobile Number field no longer appearing on Business card scanner

MDeKoeyer — Thu, 10 Jul 2025 12:49:48 GMT

Hello Hubspot Community,

In need of some help... Within the last 2-3 months I noticed there is no longer a Mobile number field when scanning a business card. Did this go away? Previously there was always a Mobile number field. Not sure what happened? It would seem odd if Hubspot got rid of that and switched to Phone Number.

Re: Mobile Number field no longer appearing on Business card scanner

JWingate2 — Fri, 11 Jul 2025 04:29:58 GMT

Hi @MDeKoeyer ,

Yes, I believe this was one of HubSpot quiet changes. Unfortunately the only solution is updating the mobile number after the contact is created. If this is a pain point I would suggest creating an Idea on the Ideas forum to bring it back.