topic Syncing user availability status with google calendar in HubSpot Native Apps

Syncing user availability status with google calendar

Jazzmin — Thu, 20 Mar 2025 10:01:29 GMT

Hello!
We are using HubSpot as out main Ticketing tool. We are working with agents globally in different time zones and start using ticket assignment based on user availability status. We are also uusing setting working hours for users, but we are wondering if there is a way to sync the status with google calendar? That way we woul not need to maintain availability in two systems.

Re: Syncing user availability status with google calendar

kennedyp — Thu, 20 Mar 2025 22:06:08 GMT

Hi @Jazzmin ! Welcome to the Community-- happy to have you here 😊

At this time, the Availability status in HubSpot cannot be managed by or synced with any external platforms. That said, I can absolutely see the value of this! I encourage you to consider creating a post on our Ideas Forum here. If you find a similar idea, give it an upvote and share your unique use case in the comments.