topic Viewing who has viewed my web page in Reporting & Analytics

Viewing who has viewed my web page

DigiAl — Mon, 20 Aug 2018 12:57:13 GMT

I'm aware that you can see what web pages a contact has been viewing by going into their contact details and looking at their history.

I'm wondering, is it possible to flip this around and have the web page as the primary dimension?

So for example, if I look at a report for my /product page, can HubSpot display a list of all contacts that have viewed this page within a timeframe?

Thanks

Re: Viewing who has viewed my web page

Phil_Vallender — Mon, 20 Aug 2018 13:03:29 GMT

Hi @DigiAl

There is no built-in report for doing this, but it is quite easily done.

Probably the simpliest solution is to use lists. Create a new active list and use the 'Contact has visited exact URL' criteria combined with a 'Refine by' rule.

Here's an example of how that looks:

Save a few of these lists and you quickly and easily see which contacts have viewed key pages.

You could probably use the campaigns tool to take this further if you wanted to.

Hope this helps.

Re: Viewing who has viewed my web page

MFrankJohnson — Mon, 20 Aug 2018 19:05:18 GMT

Help other HubSpot searchers find this post quickly by accepting this solution today.

Q: Is it possible to have the web page as the primary dimension when viewing page visits?

Short A: As Phile pointed out, not automatically and not with the level of granularity shown on a per contact basis.

Longer A:

That being said, if you're simply looking for page level performance, that's shown in the details view of all webpages.

(see image)

Always happy to help you build on HubSpot.

Best,
Frank

www.MFrankJohnson.com

Re: Viewing who has viewed my web page

DigiAl — Thu, 23 Aug 2018 07:59:25 GMT

Thanks both for the feedback and ideas. I'll give this a go! 👍🏼

Re: Viewing who has viewed my web page

UffeAalborg — Fri, 18 Jan 2019 10:25:53 GMT

Hi Phil,

What's the exact path for finding "Contact has visited exact URL"?

Re: Viewing who has viewed my web page

Chloe-Celand — Tue, 26 Feb 2019 14:32:55 GMT

Hi Phil,

I was looking for an answer to a similar query and came cross this thread.

I am trying to set up an email workflow for people who have viewed one of our pillar pages. Similar to your list below I set up the same rules but as trigger criteria in a workflow. However, the workflow comes up with a very low number of contacts who have viewed the URL. When I view the page information on the landing page it shows me a much higher number. In this example the landing page is telling me all time views is 183 but the workflow only calculates 15. See pictures attached at the bottom.

Have you any idea why this is the case? Is it something to do with cookies being cleared and therefore we can't capture the data unless a form is/was previously submitted?

Ideally I want to trigger the workflow based on page views and not form submissions. Perhaps it's not possible to have these details unless it's someone returing to the website where we have captured their information previously via an import or form submission?

Any advice would be much appreciated.

Many thanks,

Chloe

Re: Viewing who has viewed my web page

JimmyUniko — Mon, 13 Jul 2020 15:39:26 GMT

I have tried to apply this solution, except I don't see the "contact has visited exact URL" option. Is this still available? How do I find it?

Re: Viewing who has viewed my web page

PamCotton — Mon, 13 Jul 2020 20:15:38 GMT

Hello @JimmyUniko ,

Currently, this option of "page views" are available for Marketing Pro options.

Marketing starter or free portals does not allow to create lists based on Page views but you can use Last Page Seen and First Page Seen as a workaround.

The last page seen would be changing every time a contact visits a new page.

Kindly,

Pam

Re: Viewing who has viewed my web page

arandazzo — Mon, 19 Sep 2022 20:12:16 GMT

Does this tracking of page visits work when the link was sent through Gmail? Such as, could I send a landing page link thorugh Gmail and then make a list in HubSpot that would know whether they clicked it?

Re: Viewing who has viewed my web page

TGagnon — Wed, 28 Dec 2022 20:45:38 GMT

Hi Phil thanks for the tip. Any thoughts on how one might further refine this with a timeframe into say "Contact has visited URL" "in the last 7 days" ?