topic Betreff: Template Chart Customization and Recreation in Reporting & Analytics

Template Chart Customization and Recreation

saloni2610 — Tue, 28 Nov 2023 21:06:06 GMT

New vs Returning Contact breakdown report. (Attached picture)

I wanted to recreate this report in a different format.

Can someone help me in creating this? I can't find the metrics in custom report building.

Betreff: Template Chart Customization and Recreation

MiaSrebrnjak — Wed, 29 Nov 2023 13:15:05 GMT

Hi @saloni2610,

Thank you for reaching out to the Community!

My first thought was that you could create a custom contact attribution report with the help of contact lists (one for new and one for returning visitor sessions).

But I'm not sure if this is the best approach, that's why I'd like to invite a couple of subject matter experts to this thread:

Hi @ChrisoKlepke, @Mike_Eastwood, @CHawkins, do you have any advice for @saloni2610? Thank you! ⭐

Cheers
Mia, Community Team

Re: Template Chart Customization and Recreation

CHawkins — Thu, 30 Nov 2023 13:52:08 GMT

Thanks for the tag @MiaSrebrnjak.

@saloni2610 - What format are you hoping to use for this report?

I don't believe the analytics reports have as many customization options at this stage.

You can convert this report to a table if you go into customize the report.

The custom contact attribution report @MiaSrebrnjak reccomended could work but that wouldn't include anonymous visitors, it would only demonstrate contacts in your CRM.

Another alternative could be the Journey Reporting to see how many people revisit the website, but it depends what format you are aiming for.

Re: Template Chart Customization and Recreation

saloni2610 — Thu, 30 Nov 2023 16:12:30 GMT

I was aiming for a Line Chart as this Area chart gets a little misleading at first sight.

And yes I believe this customization is not available. No worries!

Can you tell me more about this Journey reporting?

Thanks!

Re: Template Chart Customization and Recreation

CHawkins — Fri, 01 Dec 2023 14:06:39 GMT

@saloni2610 - I recorded this video walking through the journey reporting.