topic Where do I see source property drill down? in Reporting & Analytics

Where do I see source property drill down?

KLottoShabat2 — Tue, 02 Aug 2022 12:39:00 GMT

Hi,

We uploaded two list of conference contacts from two different conferences. When I open a contact it says, for both: "Contact was created from offline sources". I found this article by Hubspot explaining that there is a source drill-down. Seems this is what I would need. But I don't understand how I can access this drill-down info. Nothing is clickable in that section.

Thanks,

Kathrin

Re: Where do I see source property drill down?

danmoyle — Tue, 02 Aug 2022 12:59:58 GMT

Hi @KLottoShabat2.

The properties you're referring to, Original source drill-down 1 (hs_analytics_source_data_1) and Original source drill-down 2 (hs_analytics_source_data_2) are read-only, as they are HubSpot analytics properties.

Per the Can I change a contact's Original source? section of this article: At this time, only a contact's Original Source value can be manually changed. When you change a contact's Original Source value, the contact's Original source drill-down 1 and Original source drill-down 2 property values will be cleared. These property values cannot be edited, so no new value can be added once the values are cleared.

You can make your own custom property, which you could add text to from an import which includes the event name. This would allow you to rpeort on all contacts who came from Offline Source, then see the custom property of your own source.

Hope that helps!

Re: Where do I see source property drill down?

Phil_Vallender — Tue, 02 Aug 2022 13:02:39 GMT

Hi @KLottoShabat2

Original Source Drilldown 1 and 2 are both default contact proporties, the same as Original Source.

You can add them as columns to contact view or list:

Or you can access them for specific contact via the 'View all Properties' button in the 'About this Contact' pane on the left-hand side of the contact record screen.

Hope this helps?

Re: Where do I see source property drill down?

KLottoShabat2 — Tue, 02 Aug 2022 13:58:04 GMT

Thanks Phil, this was very helpful!