topic Re: Original Source Only Identifying "Integration" As Source, I Want My UTM Parameters To in Reporting & Analytics

Original Source Only Identifying "Integration" As Source, I Want My UTM Parameters To Be Source

Myles — Tue, 09 Jun 2020 15:53:19 GMT

Currently, I have a natively built site with an ajax form. We use Zapier to connect our native form to Hubspot and pass over user information. When I navigate to the analytics portion of each individual contact, it breaks down their Original Source 1 as "Integration" and Original Source 2 as "ZAPIER". All these contacts are being acquired from paid ad campaigns and I have UTM's on all my links for tracking purposes. How can I get my Original Source to pull from my UTM parameters?

Re: Original Source Only Identifying "Integration" As Source, I Want My UTM Parameters To

Daniel_Bleich — Thu, 11 Jun 2020 07:34:59 GMT

Hi Myles,

What you need to do is create a property called: "utm_source" add as a "single line text" and then in your form add it into the form and make it hidden.

After this you will see in each from submission in Hubspot the UTM and you can also filter to see these sources.

Re: Original Source Only Identifying "Integration" As Source, I Want My UTM Parameters To

Myles — Thu, 11 Jun 2020 12:54:40 GMT

Thanks for the advice! I do have one more question, I'm using a natively built form and not a Hubspot form. Does this change anything?

Thank You!

Re: Original Source Only Identifying "Integration" As Source, I Want My UTM Parameters To

Daniel_Bleich — Thu, 11 Jun 2020 13:04:58 GMT

You still need to sync it with a Hubpsot form so I do not think it should make a difference.

Re: Original Source Only Identifying "Integration" As Source, I Want My UTM Parameters To

MObeid — Wed, 03 Feb 2021 19:57:52 GMT

Hi @Myles, we're experiencing a similiar issue with a non-HubSpot form. Did the solution of creating a property called: "utm_source" work for you?

Thanks!