topic Re: Google Calendar Sync Issues in Marketing Integrations

Google Calendar Sync Issues

Meherp1 — Tue, 13 Aug 2024 13:01:55 GMT

hello,

so the issue we are facing is, meetings scheduled in my google calendar with hubspot contacts

is NOT showing in contacts/deals meeting tabs for some reason

i have disconnected and reconnected and still no luck

can you please advise

Re: Google Calendar Sync Issues

kennedyp — Tue, 13 Aug 2024 19:17:50 GMT

Hi @Meherp1! Welcome to the Community-- happy to have you here 😊

To start, I see you have a ticket open with HubSpot Support. Great idea! The Support team will better be able to troubleshoot with you in the moment to resolve what might be happening here.

Otherwise, I want to share this Knowledge Base article about setting up HubSpot Calendar sync. Please note that it is only possible to integrate HubSpot with your default Google calendar. If a user has multiple calendars in Outlook or Google, HubSpot will only sync with the primary or default calendar. So be sure the events are being booked on the correct calendar.

Check out more important notices about expected sync behavior here.

Best,
Kennedy

Re: Google Calendar Sync Issues

GiantFocal — Sun, 18 Aug 2024 17:43:18 GMT

It's best to contact live chat support, as they can investigate the settings and connect you to the tech team.

Best regards,

Abraham Ernesto