topic ChatBot Help - How to see the entries that people filled out? in Marketing Integrations

ChatBot Help - How to see the entries that people filled out?

TCanfield — Wed, 07 Aug 2024 01:03:25 GMT

I don't know if this belongs on this Board, but I couldn't find one for Automations and the ChatFlow/ChatBot, so I'll leave this here:

I recently added ChatBot to my site, and set it up to give 3 prompts:

Name, Email, and Date/Time for a Meeting, with the HubSpot meeting scheduler.

My question is, is there a way for me to see each submission to the ChatBot? We get the emails if the person using it ends up booking the meeting, but if they don't, we don't get anything. I'd like to still reach out to these (potential) customers and see what happened or if we can still help.

Thank you in advance for your help!

Re: ChatBot Help - How to see the entries that people filled out?

Phil_Vallender — Wed, 07 Aug 2024 09:25:47 GMT

Hi @TCanfield

You can view all chat conversations in the Conversations Inbox. This includes annonymous/unconverted converstaions. Information on how to use that is here: A guide to the conversations inbox

Hope this helps?

Re: ChatBot Help - How to see the entries that people filled out?

TCanfield — Wed, 07 Aug 2024 17:33:36 GMT

This is exactly what I was looking for, thanks so much @Phil_Vallender !!